HOBART and REPA celebrate 1 year of partnership
More than 30,000 original HOBART spares now available in REPA webshops.
July 11, 2023
- REPA and HOBART are partnering since 1 year.
- Thanks to this partnership, REPA has increased the access to HOBART original spare parts for service technicians.
- The main benefit for the customers are: number of exploded drawings in the webshops has more then doubled (up to 2.000), the distribution and stock size have increased (stock available in 4 warehouses, over 30,000 items in assortment and 3,500 pieces always available).
HOBART, the global leading provider of innovative warewash solutions and REPA, the leading European spare parts distributor celebrate one year of partnership. A success story that has ensured an enhanced customer satisfaction combining HOBART’s competence in products and technology and REPA’s proficiency in e-commerce technology, logistics management, speed of delivery and proximity to customers.
Through the first year of partnership, REPA has improved the opportunities to access HOBART original spare parts for service technicians, more than doubling the number of exploded drawings in the webshops (up to 2.000), increasing distribution (stock available in 4 warehouses) and stock size (over 30,000 items in assortment and 3,500 pieces always available).
The high-level customer experience is another great achievement of this cooperation so far, thanks to the constant growth of the number of people trained directly by HOBART, both in Sales and Customer Service. This assure to connect customers quickly with the right part, allowing equipment uptime.
Alexander Wiegand, CEO of REPA, explains: “The first year together with HOBART has exceeded our expectations, so at REPA we decided to double down our commitment in order to make the job of the professional users easier and easier. Now customers can immediately receive the needed HOBART replacements thanks to a widened range of products in a larger number of warehouses, more accessible and updated information on REPA webshops and our very efficient and automated logistics.”
Silvio Koch, Vice President and General Manager of HOBART, adds: “This partnership, based on a long-standing relationship between REPA and HOBART, has grown more and more, following the shared goal to further expand in terms of geographic coverage and product offerings. With REPA’s strategic focus on 100% original parts, we can count on a reliable and trusted partner in the distribution of spare parts for equipment manufacturers. Thanks to their technology driven approach to logistic operations, it will be possible to serve customers in the most efficient way, cutting down complexity.”
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HOBART and REPA celebrate 1 year of partnership_Jul2023_EN.pdf
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HOBART e REPA festeggiano 1 anno di partnership_Jul2023_IT.pdf
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HOBART y REPA celebran el primer ano de colaboracion_Jul2023_ES.pdf
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Paola Bertini