REPA continues to expand original spare parts offering with pan-European Alto-Shaam official distribution partnership

^{June 1, 2023}

Continuing to offer the market enhanced choice, service and value, REPA is presenting its latest pan-European official distribution partnership with Alto-Shaam – a leading US manufacturer of high-quality foodservice equipment.

With a range including premium combi-ovens and holding cabinets, performance matters to every Alto-Shaam end-user and the new partnership will allow engineers across the region to benefit from 100% OEM-manufactured spare parts on a next-day basis, supplied by REPA.

More than 9,000 original parts available to purchase at any one time on REPA in Germany, Italy, France and UK, assure engineers, chefs and operators that every repair can be carried out quickly, effectively and using only trusted components to minimize downtime, boost confidence and ensure that service continues to run as smoothly as possible.

Building on more than 40-years of specialist market experience, REPA continues to drive its reputation as Europe’s leading spare parts supplier. The addition of the Alto-Shaam brand to the REPA portfolio, with top-selling lines always in stock across Europe, offers complete confidence to the manufacturer that the maintenance community can access the best parts, from the region’s largest inventory and have them delivered on time.

Key to the success of the REPA offering is simplicity. REPA user friendly webshops interface and the best in class warehousing and logistics systems allow easy search of the required spare parts and guarantee that the right part is delivered at the right time, every time. All orders placed before 7pm are shipped same day. ​
​Customer care matters more than ever: the quality, service and commitment of REPA to delivering after-sales excellence let brands like Alto-Shaam focus more on technical development, product innovation and industry understanding. With offices in 10 countries and 1,000 knowledgeable colleagues ready to engage in more than 20 languages, REPA delivers excellence, convenience and trusted advice to every customer. ​

“Alto-Shaam is a world-leading brand requiring a world-class after-sales solution and REPA has demonstrated that we can ensure every engineer the best range of original manufacturer parts. You can search by original part number or device. Exploded views and technical drawings consent to be 100% confident of getting the right part, whilst our best-in-class logistics team will have that part express shipped to you. Less downtime, better service and happier customers is our goal. As we continue to add brands to our service portfolio, we are quickly becoming the very best one-stop shop for the finest brands, offering even more always in-stock OEM parts and the most effective, efficient ordering and distribution network. Through our REPA webshops, our customers have access to the best ordering system with ease of part identification, sitting alongside a team of expert colleagues who can assure the right part delivered to the right place next day. This means that everything we do is designed to help engineers meet targets and deliver the best service – and help the industry overall focus on what it does best – cooking and serving great food across Europe.” REPA CEO, Alexander Wiegand.

“With REPA, we are delighted to have a partner who can deliver the Alto-Shaam customer experience and support our existing and future customers to be successful and happy through the entire lifecycle of all our products in EMEA.” ​ Vice President of Sales EMEA, Alto-Shaam, Simon Parke-Davis.

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Paola Bertini

Public Relations Manager, REPA

• paola.bertini@repagroup.com
• +39 380 7703809

• repagroup.com