REPA Presents the Planned Preventive Maintenance Kits Program to Reduce Reactive Repair Calls on Coffee Machines
A new Service to Keep the Total Cost of Ownership Under Control.
Cesena June 18, 2026
Preventive Maintenance for Uninterrupted Operations
REPA, Europe’s leading distributor of spare parts and solutions for coffee equipment, launches a new program, the Planned Preventive Maintenance (PPM) kit portfolio, aimed at reducing reactive maintenance on coffee machines and grinders, enabling uninterrupted operations and greater equipment reliability.
Well-Maintained Coffee Equipment for High Customers’ Satisfaction and Loyalty
In this highly competitive environment, roasters and coffee chains are becoming increasingly aware that well-maintained coffee equipment not only extracts better quality but has a direct impact on customer satisfaction and brand equity. It triggers customer loyalty and generates repeated business, while offering coffee shops and chains owners a financially sustainable price for a single cup of coffee.
“We are noticing a growing awareness for the total cost of ownership of the coffee equipment. This translates into a more scientific approach to extending the life cycle of a machine and puts into the equation new, innovative concepts of Planned Preventive Maintenance, that means preventive versus reactive calls, cost control, measurable KPIs, higher efficiency in the entire process of extracting a coffee” explains Gilberto Guidi, Group Director Professional Coffee at REPA.
OEM Parts Kits to Improve the Business of Roasters, Coffee Shop and QSR
With this new product offer from REPA, distributors, roasters, coffee chains, QSR and all other coffee industry professionals can extend comprehensive preventive maintenance plans featuring ready-to-use kits assembled by REPA with all the required OEM parts needed for on-site maintenance. REPA’s exclusive PPM service kits ensure that our customers’ coffee machines and grinders remain in peak condition, maximizing uptime and delivering consistent performance.
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Paola Bertini